If your Arlo Baby camera is not being discovered +1-888-255-8018 during the setup process, here are the steps to troubleshoot and fix the issue:

Step 1: Check Camera Power +1-888-255-8018

  • Make sure the Arlo Baby camera is powered on.
  • Check the LED indicator:
    • Blinking amber: Camera is booting.
    • Solid blue: Camera is connected to the network.
    • Blinking blue: Camera is ready to connect.

Step 2: Ensure Proper Wi-Fi Connection +1-888-255-8018

  • Connect your smartphone or tablet to the 2.4 GHz Wi-Fi network. Arlo Baby does not support 5 GHz networks.
  • Place the Arlo Baby camera within range of the Wi-Fi router.

Step 3: Reset the Camera +1-888-255-8018

  1. Locate the Reset button on the bottom of the camera.
  2. Use a paperclip or similar object to press and hold the Reset button for 10-15 seconds until the LED flashes amber.
  3. Wait for the LED to blink blue, indicating it's ready to connect.

Step 4: Restart Your Phone and App +1-888-255-8018

  • Close the Arlo app and restart your phone or tablet.
  • Reopen the app and begin the setup process again.

Step 5: Update Firmware +1-888-255-8018

  • Ensure the camera is running the latest firmware.
  • If the camera is partially set up but not fully discovered, check for firmware updates in the Arlo app under Settings > My Devices > [Your Camera].

Step 6: Verify QR Code Scanning +1-888-255-8018

  1. During the setup, ensure the QR code is being scanned correctly:
    • Clean the camera lens and your phone screen.
    • Hold the phone about 4-6 inches from the camera.
    • Ensure the QR code is displayed at full brightness on your phone screen.
  2. Wait for the chime sound, indicating the QR code was successfully scanned.

Step 7: Disable VPN or Network Security Features +1-888-255-8018

  • Disable any VPN or advanced security settings on your Wi-Fi network, as they might block the connection.

Step 8: Manually Add the Device +1-888-255-8018

  1. Open the Arlo app and select Add Device > Cameras > Arlo Baby.
  2. Follow the on-screen instructions carefully.
  3. If the app shows a discovery error, restart the setup process.

Step 9: Contact Arlo Support +1-888-255-8018

If the device still cannot be discovered after completing these steps, contact Arlo Support for further assistance. There may be hardware or account-specific issues that require resolution.

Would you like detailed instructions on any of these steps?